These Terms of Service ("Terms") govern your use of the mobile apps/games and related services ("Services") provided by FREELAX PTE. LTD. ("we", "us", or "our"). By downloading, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1Eligibility#
You must be at least 16 years old and meet any higher minimum age required by applicable law. If you have not reached the age of majority where you live, your parent or legal guardian must review and agree to these Terms and permit your use of the Services.
2License and Acceptable Use#
We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial entertainment, subject to these Terms and applicable app-store rules. The Services and their intellectual property belong to us or our licensors.
You must not cheat, use unauthorized bots or modified software, exploit vulnerabilities, interfere with the Services, infringe others' rights, or use the Services unlawfully. You must not copy, sell, redistribute, or reverse engineer the Services except as permitted by applicable law or relevant software licenses.
For apps downloaded from the Apple App Store, Apple's Standard End User License Agreement governs the app license; these Terms do not replace it.
3Accounts and Game Progress#
If a game offers accounts, provide accurate information, protect your login details, and promptly notify us of unauthorized access. You must not sell or transfer your account without our permission.
Where game progress is stored only on your device, uninstalling the game, resetting your device, or changing devices may cause its loss. Backup, synchronization, and recovery depend on the features supported by the relevant game.
4Purchases, Subscriptions, and Virtual Items#
Some games offer paid content, virtual items, ad removal, or subscriptions. Prices, benefits, and payment terms are displayed before purchase. You must be authorized to use the payment method and obtain parental permission where required.
Auto-renewing subscriptions renew unless canceled before the renewal deadline disclosed at purchase. Manage or cancel your subscription through the app store or payment provider used to subscribe. Uninstalling the game does not cancel a subscription. Any trial conversion, recurring charges, or price changes will be disclosed, with consent obtained where required.
Virtual currency and items are licensed for use within the relevant game. They are not legal tender and cannot be redeemed for cash or transferred outside the game, except where we expressly allow it or the law requires it.
Payments and refunds are subject to the applicable app-store or payment-provider rules and applicable law. Nothing in these Terms removes any statutory cancellation, refund, or other consumer rights. Contact us for assistance with purchase issues.
5Advertising and Third-Party Services#
The Services may display advertisements or provide access to third-party websites and services. Third-party services have their own terms and privacy policies. We do not control those services, and their inclusion is not an endorsement. This does not exclude any responsibility we have under applicable law.
The scope of any ad-removal purchase will be described before payment.
6Privacy#
Our Privacy Policy, available at https://www.freelaxgame.com/privacy.html, explains how we collect, use, and protect personal information. Accepting these Terms does not replace any separate consent required under applicable privacy laws.
7Service Changes and Termination#
We may update, modify, or discontinue the Services for security, technical, legal, or reasonable operational reasons. We will provide reasonable advance notice of material changes or discontinuation, except where urgent action is necessary or the law permits otherwise. Any legally required notice, refund, or other remedy will still apply.
We may suspend or terminate access for serious or repeated breaches of these Terms, fraud, security risks, or legal requirements. Where appropriate, we will explain our decision and allow you to address the issue. You may contact us to request a review.
You may stop using the Services at any time. Subscriptions must be canceled separately as described above.
8Disclaimers and Liability#
To the extent permitted by law, the Services are provided "as is" and "as available", without warranties beyond those required by law. We do not guarantee uninterrupted or error-free operation.
To the extent permitted by law, we are not liable for indirect or consequential losses, and our total liability relating to the affected game will not exceed the greater of US$100 or the amount you paid for that game during the 12 months before the event giving rise to the claim.
These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Your mandatory consumer rights remain unaffected.
9Changes to These Terms#
We may revise these Terms to reflect changes in the Services, our business, or legal requirements. We will notify you of material changes in advance through the Services or another appropriate channel and state when they take effect. We will obtain your consent where required by law.
Where legally permitted, continuing to use the Services after the effective date means you accept the revised Terms. If you disagree, you may stop using the Services without losing any rights already accrued.
10Governing Law and General Terms#
These Terms are governed by the laws of Singapore, without depriving you of mandatory protections under the laws of your country of residence. Courts in Singapore have non-exclusive jurisdiction, without limiting any right you have to bring proceedings in your local courts.
If a provision is unenforceable, the remaining provisions continue to apply. A delay in enforcing a right is not a waiver of it. Provisions that by their nature should survive termination will continue to apply.
11Contact Us#
For questions, complaints, or support, contact:
FREELAX PTE. LTD.
Address: 35 Jalan Pemimpin #01-08 Wedge Mount Industrial Building Singapore
Email: contact@freelaxgame.com